FAQ

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Shipping

We offer reliable UK shipping, with orders dispatched within our stated processing time.

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UK Standard Delivery: £3.99, estimated 2–4 working days.

UK Express Delivery: £5.99, estimated 1–2 working days.

Free UK delivery: Available on orders over £40.

Orders are processed within 1–2 working days before dispatch.

 

Returns

For hygiene reasons, all lip products are non-returnable unless they arrive damaged or incorrect.

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Tracking Orders

Once your order has been dispatched, you'll receive a tracking email so you can follow its journey.

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Payments

We accept secure payments through all major debit and credit cards, along with other trusted payment methods available at checkout.

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Order Processing

Orders are typically processed within 1–3 business days before being shipped.

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International Shipping

We're working on expanding worldwide shipping—please check this page for the latest updates on international delivery.